Hong-Eng has 30 years of government operations and ICT knowledge and experience, including the years with the Singapore Police and subsequently driving the Singapore national e-Government program. Before joining Huawei to lead the Global Government Industry Expert Office, he spent 16 years in Oracle holding various government business lead roles, including the global lead for public safety.

A globally recognized industry expert, he was voted by the US based Security.World as the world’s top 12 market influencers in security. He was a visiting researcher at the China Public Security University, and currently serving on the expert panel of the Geneva based Global Initiative Against Transnational Organized Crime. Over the years, he developed various government digital transformation concepts and architectures, such as collaborative e-Government in the age of the sharing economy, Social-Enabled Policing, and Collaborative Public Safety.

In 2018, he created the 7A framework in identifying use cases for AI adoption to accelerate government digital transformation.